[Email Marketing] How do I Check if My Email Sender Domain is Verified?

Last updated: January 1, 2026



Go to Setup > App Setup > Emails > Sender Authentication

​



You should be able to see the name of your domain and 100% displayed to its right

​



If the percentage displayed is 0% as shown below, then the domain needs to be verified.

​



If the percentage is at a certain percentage as shown below, then one of the three CNames on both your side and on Captello's side is not the same.

​

You can see an error message by clicking on the Verify button as shown:

​